Our Commitment
AfroEx is committed to creating inclusive cultural experiences and ensuring digital accessibility for all travelers, regardless of ability. We believe that access to culture is a right, not a privilege.
Platform Accessibility
We are actively working to ensure our platform meets accessibility standards:
- Keyboard navigation support
- Screen reader compatibility
- High contrast text and colors
- Clear, simple language
- Descriptive alt text for images
- Accessible form labels and error messages
Experience Accessibility
We encourage vendors to provide accessible experiences and clear accessibility information:
- Mobility accessibility details
- Sensory considerations
- Dietary accommodations
- Communication needs
- Assistance animal policies
Check individual experience pages for specific accessibility information. If details are missing, contact us before booking.
Continuous Improvement
Accessibility is an ongoing commitment. We regularly review and improve our platform based on user feedback and evolving standards. Our goal is full compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Request Accommodations
If you need specific accommodations for an experience:
- Email us at afroexpanama@gmail.com before booking
- Describe your needs clearly
- We will coordinate with the vendor to confirm accommodations
- Book only after receiving confirmation
Report Accessibility Issues
If you encounter accessibility barriers on our platform or during an experience:
- Email afroexpanama@gmail.com
- Call 1 866 777 9452
- Describe the barrier you encountered
- Include page URL or experience details if applicable
We will respond within 48 hours and work to resolve the issue promptly.
Third-Party Content
Some content on our platform is provided by third-party vendors. While we encourage accessible practices, we do not have full control over third-party content. We will work with vendors to improve accessibility where possible.
Contact
For accessibility questions or accommodations, email afroexpanama@gmail.com or call 1 866 777 9452.